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Resources | The knowledge hub for independent retail businesses - bira
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Contact us | Membership Enquiries 0800 028 0245 | Search

Resources

Welcome to the Knowledge Hub

Knowledge is power. And that’s why we help our members stay ahead with all the latest sector information and insights. You’ll find articles, research, factsheets, legal documents and opinion pieces, all right here in the hub.

Doing what comes naturally

Twice named Scotland’s independent Health and Lifestyle Retailer of the Year, Dilip Kotecha of Quality Vitamins and Herbs in Glasgow believes in offering a huge selection of specialist products backed up with expert service.

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An exclusive Bira Direct member gift at Exclusively Housewares 2019

Following the success of last year’s show Bira Direct will be exhibiting again this year, with an added benefit for Bira members in 2019.

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Blog Post

Increases in minimum pension contributions – April 2019

In April, the minimum contributions will increase again from 5% to 8%. Increasing contributions should be straightforward but there are checks to make.

More
Blog Post

New payslip rules explained

From 6 April, new legislation will require employers to provide payslips to all workers as well as itemised payslips to those whose pay varies on hours worked.

More

Who is playing with our rating?

From having only 5-star ratings, Des Count, our man in the gift shop, is being hit by mysterious 1-star ratings which lack any comments. What funny business is this?

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Blog PostFact Sheet

Your guide to safe payments

Global Payments, the approved service partners behind the Bira Card Processing service is sharing information on PCI compliance; understanding risk and how to protect your business with this useful guide from the Payment Card Industry Security Standards Council.

MoreDownload
Blog Post

Twenty Years of ISAs

The Individual Savings Account (ISA) celebrates its 20th anniversary this year. Launched in March 1999, the ISA was the result of the Government’s plan to encourage more people to save. Here are some reminders of the features and history of the ISA.

More
Blog Post

Win retail space in a retail centre near you

HATCH is a competition supporting budding businesses and those ready for the next step. Revo + HATCH are looking for businesses that are small, hungry and ultimately, have potential for longevity. Are you up for it?

More

Corrosive Voluntary Commitments – POS

An important Government initiative helping to restrict access to acids and other products containing harmful corrosive substances to under 18s. Act now to support the voluntary commitments for retailers.

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Blog Post

Workplace mental health

With the Government forecasting that one in four of us will experience mental health problems, it is important to ensure you understand its implications.

More
Blog Post

April 2019 | Pay changes you need to know

Are you one of the many employers confused by the terminology used for minimum pay rates? We’ve highlighted the upcoming changes effective from April 2019.

More
Blog Post

How to get the most out of your ePOS system

As a retailer, your ePOS system is the most important tool you have in your store. More than just a device that sits on your checkout counter, it can also help you manage multiple aspects of your business — including stock control, customer relationships, analytics, and more.

More

Act now to secure a rates reduction

Members hoping to secure a reduction in their business rates are urged to contact their local authority or council to find out how the reduction will be applied.

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The rise and rise of independent marketplaces

Online marketplaces offer independent bricks-and-mortar retailers an impressive platform from which to sell not but nationally, but globally. Would any of these be appropriate for your store?

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Displays that lead to sales

In some companies, staff training is simply limited to watching an induction video about health & safety. Thankfully many Bira members appreciate the benefits that professional staff development can provide, especially in specialist fields such as visual merchandising.

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Harnessing local support

So how can Bira members continuously remind shoppers to use their local independent retailers, to buy something and to keep money in the local economy? Here, we take a look at a few campaigns that seem to be working.

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Bira Direct boosts giftware offer

Bira Direct is continuing to work hard to support members by working with a wide range of suppliers, brands and products, from fashion accessories to ironmongery, all with preferential terms.

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Selling electrical goods?

Retailers looking for an alternative to the Waste Electrical and Electronic Equipment (WEEE) Regulations, which oblige them to take back old equipment when a customer buys a new equivalent, can join the Distributor Take-back Scheme (DTS).

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Blog Post

What might Brexit mean for members?

The government has provided some general guidance for retail on what to expect after 29 March. Some points require action now, whether we end up with a deal or no-deal Brexit.

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Independents rise above failing majors

The media obsession with poor retailers taints us all, says Bira CEO Andrew Goodacre.

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Keeping half a step ahead of customers

Rumours of the death of the department store have been exaggerated. The eight-strong Morleys Group proves that consistent investment in property, brands and staff pays off.

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Member magazine – March/April 2019

With eight department stores in the Morleys Group, MD David Hordle directs a constant cycle of investment and improvement in stores, staff and brands.

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The retail software you need for Making Tax Digital

Does your retail business have the right software solutions in place so you’ll be compliant with Making Tax Digital this year? Vend, Bira’s approved retail Epos, is here to make sure all your bases are covered for Making Tax Digital in 2019.

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Blog Post

Driving change by shopping sustainably

Bira Direct has negotiated exclusive offers and discounts on products that are sourced sustainably and with reduced environmental impact.

More
Blog Post

Finding the right insurance partner

Finding the right insurance broker who ticks all the boxes needn’t be a stressful or time-consuming process. This simple guide helps you dig a little deeper and learn what you are getting for your hard-earned cash.

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Blog Post

When did you last complete your #LifeUpdates?

Despite the perception the big cyber media stories might paint – it’s not just large global companies that are at risk of a cyber security breach.

More

Getting in to gardening

Springtime is boom time for retailers serving gardeners. Are you making the most of the potential of this huge area?

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Blog Post

How to diversify your product range in 2019

The shape of the high street is rapidly changing and so are the wants of consumers. Stay ahead of the curve by effectively diversifying your product range with these NEW Bira Direct Suppliers.

More
Fact Sheet

Making Tax Digital – A bitesize guide for business

Making Tax Digital begins in April. This useful, bite-size guide for business will explain everything you need to know.

Download
Blog Post

Don’t slip up calculating the costs of accidents

Calculating the true costs of accidents to both employers and employees isn’t straightforward. Follow our 6 step risk reduction plan, to reduce the risks and cut costs to your business.

More

A huge opportunity in the vintage and classic car community

The vintage, veteran and classic car community is a huge market opportunity for Guy Lachlan’s products.

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Blog Post

Retail Tech Trends for 2019

2018 was huge for retail with new opportunities & challenges. Read the top three retail tech trends from Vend that retailers should pay close attention to in 2019.

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Getting smart about security: prevention is better than cure

We’ve asked experts on security products to tell us what they think about new smart technology and what are the best methods for protecting your business and homes.

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Keeping your business safe the smart way

It’s well known that burglary rates rise at this time of year. Burg-Wächter explains how to keep your business premises safe.

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Blog Post

7 Retail Tips to Help You Drive Sales and Engagement on Valentine’s Day

Valentine’s Day spending in the UK has been growing these past few years, and we don’t expect this trend to slow down. Not sure where to start? We’ve put together a number of Valentine’s Day retail ideas to try in your store.

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Parting is such sweet sorrow

Last September, after 40 years in the business, Hilary Cookson closed Maureen Cookson, the award-winning womenswear shop her mother had established in 1956. Here she reflects on that momentous decision.

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Be ready to adapt in 2019, says Bira president

Hold steady. Be prudent. Be cautious. But don’t be afraid to take calculated risks.

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Video

Toolshop

Meet Vin Vara – Bira’s formal National President and independent hardware business owner of the Tool Shop Group.

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Increase your profit margins

Profit margins in the retail sector are often tight. Here London-based Cottons Chartered Accountants suggest eight ways to increase your bottom line.

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Daring to be different

Some independents take a long time to open a second shop. Many never bother. Holly Wilson decided to do it the hard way by taking over a long-established business only two years after opening her first shop.

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At the sharp end

BIRA HAS WORKED with the Home Office for several years to help tackle knife crime but also to protect the rights of retailers who legitimately sell everyday sharp objects.

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Are you ready for Making Tax Digital?

A CARTOON CHARACTER called Dexter the Digital Tax Advisor has been introduced by Xero as the face of Making Tax Digital (MTD) for VAT, the biggest change to tax in decades.

View
Blog Post

Top 8 predictions for mobile technology in 2019

Online and mobile technologies shaped the success of many businesses and industries last year. As a result of this shift, 2018 was undeniably a year of change with many businesses choosing to focus on improving their customer experience.

More
Fact Sheet

Your step-by-step guide to the Payment Card Industry Data Security Standard (PCI DSS) Process

Your step-by-step guide to the Payment Card Industry Data Security Standard (PCI DSS) Process provided by Bira’s chosen Card Processing provider, Global Payments.

Download

Soothing sounds for quiet living

We’ve teamed up with Quiet Mark to raise awareness and lower all the noise. Because, according to a recent survey, 6 out of 10 consumers are looking for quieter appliances, and that feels very much like a trend.

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Dogged devotion to style at Mungo and Maud

When Nicola and Michael Sacher could not find dog products to suit their own home, they started a business that now serves the cream of department stores around the globe. Welcome to the stylish world of Mungo & Maud.

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Reviewing GDPR

The most important change in data privacy regulation in 20 years, the General Data Protection Regulation came into force on 25 May last year. Here Andrew Hartshorn of law firm Shakespeare Martineau reviews the first six months of GDPR activity.

View

Make the most of what’s yours in 2019

Are you claiming all you can from government, asks bira CEO Andrew Goodacre.

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Member magazine – January/February 2019

The owner of Prep Cookshop and Richard Dare in north London clearly is a retailer who is up for a challenge.

View View
Blog Post

Weather-proofing your pocket

Winter weather throws everything at us – wind, rain, snow, ice & floods. Reduce the risk of financial loss to your business by carrying out basic checks.

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ArticleBlog Post

Hot weather in the workplace – A Health & Safety perspective

Does the current heatwave give you cause for concern about the temperature in your workplace? Here’s how to keep your employees safe in the workplace.

More
ArticleBlog Post

Health of the High Street Survey

We’re running an important nationwide project to update the data we have for the overall health of our high streets. Please complete the short six question survey below and distribute to as many of your customers as you can.

More
ArticleBlog Post

National Home Improvement Week

‘Love the Home You Live In’ is the tagline for National Home Improvement Week, a new consumer marketing initiative to be held during 12-18 March.

More
Blog Post

Increases in minimum pension contributions – April 2019

In April, the minimum contributions will increase again from 5% to 8%. Increasing contributions should be straightforward but there are checks to make.

More
Blog Post

New payslip rules explained

From 6 April, new legislation will require employers to provide payslips to all workers as well as itemised payslips to those whose pay varies on hours worked.

More
Blog PostFact Sheet

Your guide to safe payments

Global Payments, the approved service partners behind the Bira Card Processing service is sharing information on PCI compliance; understanding risk and how to protect your business with this useful guide from the Payment Card Industry Security Standards Council.

More
Blog Post

Twenty Years of ISAs

The Individual Savings Account (ISA) celebrates its 20th anniversary this year. Launched in March 1999, the ISA was the result of the Government’s plan to encourage more people to save. Here are some reminders of the features and history of the ISA.

More
Blog Post

April 2019 | Pay changes you need to know

Are you one of the many employers confused by the terminology used for minimum pay rates? We’ve highlighted the upcoming changes effective from April 2019.

More
Blog Post

Workplace mental health

With the Government forecasting that one in four of us will experience mental health problems, it is important to ensure you understand its implications.

More
Blog Post

Win retail space in a retail centre near you

HATCH is a competition supporting budding businesses and those ready for the next step. Revo + HATCH are looking for businesses that are small, hungry and ultimately, have potential for longevity. Are you up for it?

More
Blog Post

How to get the most out of your ePOS system

As a retailer, your ePOS system is the most important tool you have in your store. More than just a device that sits on your checkout counter, it can also help you manage multiple aspects of your business — including stock control, customer relationships, analytics, and more.

More
Blog Post

What might Brexit mean for members?

The government has provided some general guidance for retail on what to expect after 29 March. Some points require action now, whether we end up with a deal or no-deal Brexit.

More
Blog Post

Driving change by shopping sustainably

Bira Direct has negotiated exclusive offers and discounts on products that are sourced sustainably and with reduced environmental impact.

More
Fact Sheet

Your step-by-step guide to the Payment Card Industry Data Security Standard (PCI DSS) Process

Your step-by-step guide to the Payment Card Industry Data Security Standard (PCI DSS) Process provided by Bira’s chosen Card Processing provider, Global Payments.

Download
Fact Sheet

Your guide to safe payments

Global Payments, the approved service partners behind the Bira Card Processing service is sharing information on PCI compliance; understanding risk and how to protect your business with this useful guide from the Payment Card Industry Security Standards Council.

Download
Fact Sheet

Making Tax Digital – A bitesize guide for business

Making Tax Digital begins in April. This useful, bite-size guide for business will explain everything you need to know.

Download
Fact Sheet

Your online retail guide

Not only has e-commerce completely shifted how consumers’ shop, the online world is now having a transformative impact on the in-store physical retail experience. Find out how you can start creating meaningful moments across your businesses digital journey.

Download
Fact Sheet

Managing paternity leave in your business

You may think that every expectant father is entitled to time off, but in fact there are a number of eligibility conditions that need to be fulfilled.

Download
Fact Sheet

bira’s Business Rates Manifesto

A simpler, standard rateable allowance to help independent retail businesses. Read bira’s Business Rates Manifesto, which has been presented to MP’s here.

Download
Fact Sheet

Home Office Serious Violence Strategy

The Home Office will today (Monday 9 April) launch the Serious Violence Strategy, which will set out the Government’s response to the recent increase in knife crime, gun crime and homicide.

Download
Fact Sheet

Cyber Aware’s new Perception Gap Report

This innovative new report evidences the misconceptions the public have towards cyber security, compared to the reality of the threat – a perceptions gap which is eroding our resilience to cyber criminals.

Download
Fact Sheet

Withdrawing the paper £10 note – FAQ’s

The last day to use your paper £10 notes is 1 March 2018. The Bank of England answers your frequently asked questions regarding the withdrawal in this factsheet.

Download
Fact Sheet

Navigating the financial landscape

Financial planning responds to seasonal changes. Wren Sterling offers insight on how to navigate the financial landscape.

Download
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Video

Northumbria Pets

Northumbria Pets first came across bira in 2006 at a trade show event and has been a member ever since, taking advantage of bira direct’s pre-negotiated terms and discounts with suppliers.

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Video

Advance Performance

Sam Hale of Advance Performance discusses her business journey which started 18 years ago from a back bedroom at home. The ‘running store for everyone’ is now based in both Peterborough and Cambridge and prides itself on offering a high customer service which cannot be delivered by an online-only retail store.

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Blog PostVideo

A recipe for bags load of energy

Ever wondered how you could get bags load of energy? National Association of Health Stores (NAHS) explains how to make the most from items you can find at your local independent Health Store.

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Video

How to login to the Member Dashboard

A step-by-step guide on how to login to the Member Dashboard, available to bira members. Unlock member-only service information, resources, bira member magazines and exclusive content today.

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Video

How to use bira direct Invoice Manager

It’s now easier to keep all of your invoices in one place. Here’s a step-by-step guide on how to us bira direct Invoice Manager, available to all bira members.

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Video

Your guide to updating your supplier page

A step-by-step video tutorial on how to edit your bira direct supplier page.

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Video

Toolshop

Meet Vin Vara – Bira’s formal National President and independent hardware business owner of the Tool Shop Group.

More
Video

Glasswells

Member testimonial

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Video

Rachel Riley

Member testimonial

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Video

Lords

Member testimonial

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The bira member magazine is created with our members in mind and is exclusively available both as hard copies and online to our members. Our membership magazine demonstrates real membership value and is a means for sourcing advice, support, savings and services. It signposts members towards exciting events and exhibitions, and new products and suppliers. And it ensures our members are well-informed on the latest matters of legislation and compliance affecting their business.
The BAGMA Bulletin is created with our members in mind and is exclusively available both as hard copies and online to our members. Our membership magazine demonstrates real membership value and is a means for sourcing advice, support, savings and services. It signposts members towards exciting events and exhibitions, and new products and suppliers. And it ensures our members are well-informed on the latest matters of legislation and compliance affecting their business.
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